Not only are you able to review accounts in real time, but changes such as a
mailing address change can be made to an account from your branches.
Graystone is an approved sub-servicer with major secondary investors such as
Fannie Mae, Freddie Mac, Ginnie Mae, Charlie Mac, and the Federal Bank's MPF
Program. You are now able to sell loans to the secondary market while not only
retaining the servicing, but perhaps more importantly, the customer. You will no
longer have to sell loans (and your customer) service released. You can create the
value of retaining servicing while having Graystone assume responsibility for
managing the Investor Accounting functions.
Further, Shared Servicing™ allows you to manage your construction portfolio
directly from your branches. Construction disbursements can be made from your
branches while Graystone manages any escrows accounts and processes
payments.
Shared Servicing™ is a flexible program that allows you to expand your
servicing capabilities through Graystone while allowing customers to
retain full access to your institution and the many services that you offer.
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